A normal uninstall and reinstall on the same Android profile should retain the same Device ID when the same official app signing identity is used.
After reinstalling, open Vrox TV while connected to the internet. The stable Device ID helps locate the previous device record.
Paid-license recovery
Follow the recovery prompt, sign in with the email that owns the license, and verify the one-time code (OTP). Approve the replacement installation to restore the existing assignment. Knowing the Device ID alone does not authorize recovery. Recovery does not extend the license expiry.
Trial recovery without an account
If you previously started a trial without signing in, an eligible reinstall can automatically resume its remaining time without email verification. The original expiry stays the same: reinstalling does not start a new trial or restore an expired trial. Saved portal details from the previous installation are not copied; add your portal again.
Recovery cannot bypass a suspended account, a deactivated device, or a disabled or revoked license. Contact support if access remains restricted.
A factory reset, another Android user profile, or an app signed differently can produce a different identity.